Last Updated: April 1, 2026

At Elightcabs.com, we are committed to protecting your personal data. This policy explains how we handle information across our website and our automated WhatsApp booking services.
1. Information Collection

We collect information to provide better taxi services to all our users:

Direct Information: Name, mobile number, and email address provided during registration or booking.

Location Data: Pickup and drop-off locations shared via our website or WhatsApp Bot.

Device Information: IP address, browser type, and WhatsApp account metadata (as shared by Meta/WhatsApp).

2. Use of Data for WhatsApp Services

By interacting with our WhatsApp bot, you acknowledge that:

We use your phone number to send automated ride confirmations, driver details, and digital receipts.

Your chat history is stored to improve our automated response system and provide customer support.

3. Data Sharing & Security

Drivers: We share your name and pickup location with assigned drivers.

Third-Party Processors: We use secure APIs (like Meta Business Cloud) to facilitate messaging. We do not sell or rent your personal data to third-party marketers.

Security: We implement SSL encryption on our website and utilize WhatsApp’s end-to-end encryption for message transmission.

4. Your Rights & Data Retention

You may request the deletion of your account or data at any time. To stop receiving WhatsApp messages, simply reply “STOP” or block our official business account.